Career Opportunities

Take your career to new heights!

We are looking for dynamic and creative aviation enthusiasts, local history buffs, and museum professionals or students to join our crew today!

Current Opportunities

Job Title:  Visitor Services Representative

Reports to:   Visitor Services Coordinator

Hours of Work:  Part-time, 16 hours per weekend , plus some holidays and occasional evenings.

Number of Positions: 2

Summary:  Visitor Services Representatives (VSR) assist with all aspects of visitor services at the Alberta Aviation Museum, including reception, admissions, gift shop sales, rentals, and guided tours.

Responsibilities:

  • Greet and engage visitors to the Museum, providing orientation to the facility and answering all inquiries in a friendly and professional manner.
  • Process payments for admissions, memberships, rentals and gift shop sales using a Point of Sale System
  • Facilitate bookings for guided tours, photo shoots, and birthday parties
  • Provide general reception and transfer telephone calls to staff members
  • Assist the Visitor Services Coordinator and Assistant Executive Director with public programs and events
  • Restock gift shop and track inventory as needed
  • Open and close the museum according to established policies and procedures.

Qualifications

  • Must enjoy interacting with the public, meeting new people, and partnering with volunteers
  • High school diploma or GED with preference given to candidates with some post-secondary training in Museum Studies, History or a related field
  • Excellent interpersonal and communication shills
  • Customer service experience in retail, hospitality, or heritage industries
  • Excellent organizational and time management skills
  • Cash handling training and experience
  • Proficiency with computers, particularly with Microsoft Office Suite, G Suite (Google Apps) and Point of Sale systems
  • Demonstrated ability to work in a team environment and independently
  • General knowledge and interest in aviation and local history an asset
  • Fluency in a second language an asset
  • Possession of current Standard First Aid, CPR and AED certification an asset.

Apply with cover letter and resume to: michelle.shirtcliff@albertaaviationmuseum.com